Ask yourself (or the plumber) these questions before you decide on someone who can be your on-call specialist for all your household plumbing needs.
Questions for the plumber
Are you licensed?
Are you bonded?
Do you have proof of insurance?
Are you registered as a tradesperson, or are you an employee with a larger company?
How long have you been in the plumbing business?
Is your rate hourly or fixed?
How much will my project cost — and what’s included?
What quality of fixtures do you use?
Who will be doing the work?
What is your availability?
Can I call you with questions? When?
Are there any guarantees included in the pricing estimate?
Do you do more emergency or remodeling work?
Do you have any references?
Questions to ask yourself
What do the online reviews say?
What does the website tell you?
Are they polite on the phone?
Can I get a referral from someone I know personally?